Job Description

Program Manager - Tech Strategy

Hybrid in San Diego (3-days on site per week)

About the Technical Strategic Programs Team:

The Technical Strategic Programs organization delivers for Company and Tech Strategy by transforming and driving how our Technology ecosystem operates to accelerate outcomes for our customers. This small, yet mighty team works with senior leaders and partners across the company. We focus on strategic planning, the operating rhythm, executive narratives, workforce programs, and a portfolio of the most critical work that deliver to the highest priority areas for growth and customer impact.

We are looking for a strategic and organized problem solver with a passion for innovation and data-driven optimization. As a Staff Technical Program Manager on the team, you will work alongside senior leaders to deliver a portfolio of special technology programs critical to company's long term growth plans.

Required Skills:

• To be successful in this role, the ideal candidate will have the following:5-7 years of work experience in roles that were delivering impact across an organization. Examples include experience in a top tier consulting firm focused on strategy and implementation, being part of a strategy or business operations team in a technology company, and/or helping improve efficiency or effectiveness in a business function of a technology company.
• Strategic Problem Solving: Experience in generating innovating insights and creating structured approaches to simplify complex problems and develop data-based solutions, combining creativity with a keen business sense
• Operational Rigor: Defines and executes operating frameworks with organization and rigor that drive optimal outcomes with continuous improvement
• Ownership & Influence: Strong sense of ownership to drive decisions and outcomes, clarifying ambiguities. Demonstrated ability to understand end-to-end processes
• Learning & Expertise: Learning mindset, curiosity, and question why things work the way they do
• Proficiency in business collaboration and communication tools (Google Suite, Outlook, Slack, Zoom) and ability to leverage new AI tools to accelerate productivity
• Bring your authentic, courageous, empathetic, and customer-obsessed self to be part of an experienced team delivering awesome for our customers and company

Responsibilities

• Leverage your technical and business acumen to develop scalable, repeatable systems for delivering the end-to-end tech portfolio with velocity.
• This includes identifying the need for new processes, defining the framework and getting stakeholder alignment, driving adoption across the org, and identifying metrics to measure success.
• Partner with team members and senior leaders to jointly problem solve and develop solutions to complex business problems
• Gather data and develop insights on key strategic topics to inform decision-making
• Conceptualize, plan, and drive strategic programs that improve organizational effectiveness at scale

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